Showing posts with label repair. Show all posts
Showing posts with label repair. Show all posts

Friday, April 15, 2016

Connecting the Dots to Your Call

When we get a call or email from someone in Northwest Indiana asking for service or repair on an air conditioning system, that means we’ve done something right. And we’ve got an opportunity to do something even better.
Here’s what I mean. When we get a call from someone who invites us into their home, there are several reasons why we just got that opportunity. One, we advertised in a way that increased your trust in us. Two, we performed a past service for you that made your home more comfortable. Or three, someone you know told you to give us a call.
Now, when we get that call, we get to come to your home – an honor indeed. Whether we provide service on your air conditioning and heating, or install a new system, this is our chance to exceed your expectations so that you’ll want to call us the next time you need us.
Frankly, we don’t know a better business strategy than developing strong relationships with our customers. So we’re sticking with that one.
Of course, others choose a different strategy. And you’ll hear from them too. This is why we hope you’ll take a look at this free report, Who Should You Trust to Check Your Home Systems?

Tuesday, August 7, 2012

When Waiting Doesn’t Make Sense

Here’s one of my all-time favorite phrases: “I’ll deal with that later.” Actually, I misplaced my sarcasm font or I would have used it just then. But a lot of people I know really do like that phrase.

Sort of like “deferred maintenance.” This is a concept known by businesses and institutions with property, buildings and equipment that basically means, “We don’t have the budget to repair what’s declining as it is declining, so we’ll deal with it later.” It’s easy to sympathize with the approach of waiting until something is broken until calling for a repair. But it can also be a costly approach.

Homeownership isn’t really any different. We have to keep an eye on the systems and infrastructure that keep our home running. Your air conditioning system, obviously, is in this equation.

By investing each year in routine maintenance, you can save long term on the cost of repairs, extend the life of your equipment and avoid inconvenient breakdowns. It’s simple logic, and only takes a little bit of planning, which means – dare I say? – dealing with it now. But that doesn’t have to be scary. Read "Make Plans for Air Conditioning Maintenance" for quick tips for maintaining your system.