Tuesday, December 18, 2012

I’m Glad You Asked…

“But why?” you may ask. “Why should I get my furnace tuned up when it seems to be working fine?” Well, I was hoping I’d get a chance to answer that question. It’s just something you might call “taking care of business.” There are certain things we do that may be inconvenient at the moment – but they keep us from having to take care of something much worse down the line.

It’s like going to the doctor for a checkup each year. Maybe nothing’s wrong, but if something is starting to develop, we want to find it quickly before it gets worse. Our health matters to us, so this makes sense. The same is true for going to the dentist. No one enjoys the ritual of cleanings and dental checks, but they keep our teeth “tuned up,” you could say, so we can keep enjoying our favorite foods.

Now that we’re headed into Winter, our furnace or heater will matter to us even more. So we want to do a preventive checkup to make sure it’ll be in good shape on the days and nights when we’re counting on it for our comfort and safety. Would you like to learn more? Take a look at this free report, What’s the Big Deal About Tune-Ups?

Monday, November 5, 2012

You’ve Been Breathing WHAT?

Quick question: what’s the worst thing you’ll breathe today? Yeah, I know. It’s an odd thing to ask, but you might not be aware of the odd things that end up in your indoor air.

For example, have you ever heard of something called a Volatile Organic Compound? Well, whether you’ve heard of it or not, there’s a chance you just breathed one in. That’s right. Just while you were sitting there, you may have just breathed in a Volatile Organic Compound.

Believe me, this is something that’s very common. That’s because VOCs are gases that are emitted by a wide array of common products, including paints, varnishes, cleaning supplies, printers, glues, permanent markers and so forth. And the VOCs that fill our airtight homes are a part of what’s led to the declining quality of indoor air in recent years.

If you’d like to learn more (and I hope you do), take a look at this free report, Why Is Indoor Air So Much Worse than Outdoor Air?

Tuesday, October 9, 2012

Now or Later? And the Big Impact that Small Question Can Have

At some point any of us will say, “I’ll deal with that later.” There is, after all, only so much our “now” can hold. Whether limited time, limited money, limited mental energy, limited physical energy or a mix of all of those at once, the “now” that’s right in front of us for handling issues has to be well managed.

So you want to make good choices – the kind that looks past the now to what’s coming later. Maybe you’ll ask a set of questions like: In the future, will this action help prevent prospective problems that will cost me more time, more money, more inconvenience and be really uncomfortable at an unfortunate time?

That’s the sort of question you might ask yourself when you’re considering routine maintenance on your home comfort system. When you look at it in the context of “now or later,” it’s pretty easy to figure out the answer that makes the most sense. To learn more, take a look at this free report, Simple Math: How Routine Maintenance Adds Up to Be Well Worth Your While.

Tuesday, September 25, 2012

Uncovering the Mystery of Maintenance

Maybe you’ve invited a service technician to your home before (yes, we do think of this as “invited” because we’re glad to be chosen by you). But once he got there, you started hearing clicks and clanks and simple expressions like, “Hmmm.” So you start wondering, “What in the world is he doing?”
Well, I can sympathize. It isn’t fun to have a stranger in your home sort of doing his own thing, as if you don’t need to be involved. That’s why our techs explain what they’re going to do, and then when they’re done, explain what they did. It takes the mystery out of maintenance. It reassures you about what’s taking place on a very important piece of equipment in your home.
Maintenance involves specific steps, particular to the equipment. In fact, we can tell you now what kinds of things are going to take place to save you energy, convenience and comfort. To learn more, take a look at this free report, What’s on Your Maintenance Checklist?

Tuesday, August 28, 2012

Lost in Translation

How about a quick language test? Ever hear of the terms SEER and EER? Well, if it’s near dinnertime, you might think that SEER sounds like something you do to a steak, and EER sounds like corn just off the stalk. So maybe I’m just hungry, but I’m not talking dinner – I’m talking comfort.

And therein lies the problem. If you don’t share a common language, it’s hard to understand what someone is trying to tell you.

This concept is true in all sorts of ways – whether it’s English vs. French, or text message acronyms vs. correct spelling in complete sentences, or industry terms vs. what words people actually understand.

All industries seem to have an “insider language,” where words and technical terms are thrown around as if they should make sense to everybody. Sometimes they do, sometimes they don’t.


We see that often as our customers are trying to choose the most energy-efficient solutions for their home, but sometimes they feel like things are lost in translation. If that could be you, you might appreciate this brief report on, “The Language of Energy Efficiency.”

Tuesday, August 7, 2012

When Waiting Doesn’t Make Sense

Here’s one of my all-time favorite phrases: “I’ll deal with that later.” Actually, I misplaced my sarcasm font or I would have used it just then. But a lot of people I know really do like that phrase.

Sort of like “deferred maintenance.” This is a concept known by businesses and institutions with property, buildings and equipment that basically means, “We don’t have the budget to repair what’s declining as it is declining, so we’ll deal with it later.” It’s easy to sympathize with the approach of waiting until something is broken until calling for a repair. But it can also be a costly approach.

Homeownership isn’t really any different. We have to keep an eye on the systems and infrastructure that keep our home running. Your air conditioning system, obviously, is in this equation.

By investing each year in routine maintenance, you can save long term on the cost of repairs, extend the life of your equipment and avoid inconvenient breakdowns. It’s simple logic, and only takes a little bit of planning, which means – dare I say? – dealing with it now. But that doesn’t have to be scary. Read "Make Plans for Air Conditioning Maintenance" for quick tips for maintaining your system.

Tuesday, July 31, 2012

Your Best Bet

How about taking a moment to reflect on one of my most favorite, most fun words in the whole world: maintenance.

Well, maybe it doesn’t sound like a “fun” word to you, like it does to me.

So why all the excitement? Well, I get excited about lower energy bills and fewer repairs – both of which are the results of maintaining your home comfort system. Not making sense yet? Think of it this way…

Maintaining your car keeps it in its best condition. Maintaining a healthy lifestyle keeps you in your best condition. Maintaining a steady income provides for what you need. No matter how you look at it, maintenance is the best bet for good results.

And your home comfort system isn’t any different if you want it to perform at its highest efficiency for your best comfort.

If you’d like to know more about how maintenance helps and what it involves, take a look at this free report, “The Perks of a Well-Maintained Air Conditioner.”

Thursday, July 19, 2012

Lost in Translation


How about a quick language test? Ever hear of the terms SEER and EER? Well, if it’s near dinnertime, you might think that SEER sounds like something you do to a steak, and EER sounds like corn just off the stalk. So maybe I’m just hungry, but I’m not talking dinner – I’m talking comfort.
And therein lies the problem. If you don’t share a common language, it’s hard to understand what someone is trying to tell you.
This concept is true in all sorts of ways – whether it’s English vs. French, or text message acronyms vs. correct spelling in complete sentences, or industry terms vs. what words people actually understand.
All industries seem to have an “insider language,” where words and technical terms are thrown around as if they should make sense to everybody. Sometimes they do, sometimes they don’t.
We see that often as our customers are trying to choose the most energy-efficient solutions for their home, but sometimes they feel like things are lost in translation. 

Monday, June 25, 2012

Decisions, Decisions…


Are you the sort of person who says, “I may be indecisive, but I’m not sure.” If given the choice between “Yes, No or Maybe,” do you look for the checkbox that says, “All of the above?”  You have my sympathies…
Making decisions is no laughing matter, and homeowners are faced with a slew of them. Some are smallish, like selecting new towels for the guest bathroom. Some are a little larger, like choosing a new bed for the guest bedroom. Some are even larger – like figuring out how to avoid in-law houseguests once they find out about your new towels and bedroom set!
And believe it or not, some decisions get even more sizeable than that – like whether or not to replace a home comfort system. Well, if you’re in the “fact-collecting” mode for that last one, we’ve got some information that can help.
With the summer we’re having in Northwest Indiana, your air conditioning unit is experiencing a heavy load. But is it up for the job? 

Thursday, June 21, 2012

Cause and Effect


You’re probably familiar with the concept of “cause and effect” and how it can lead to a whole bunch of trouble. (Not that I speak from experience. And not that I don’t!)  But this basically means that some things happen not just on their own but as part of a set of events.
As an example, let’s say you’re walking into your home when your phone starts ringing. To answer your call, you quickly drop your high-priced prescription sunglasses on the couch. You sense that’s not a good idea, but you tell yourself you’ll pick them up when you finish the call. Then you forget. Can you imagine what “effect” is coming? Yes, someone, maybe even you, will probably be sitting on those glasses in the near future.
See the point (even if through crushed lenses)?
Now let me apply it to something more in my area. If the air inside your home is making respiratory issues like allergies and asthma worse, there could be several causes that are leading to these effects – and several strategies that can help your family breathe a little easier. 

Tuesday, June 12, 2012

Environmental TLC


It’s not hard to see the value in being sensitive to the environment. Take air pollution in particular. The smog-like substances that spread out into our communities can find their way into our lungs, affecting our health.
Some of this air pollution comes from the fossil fuels that are burned to generate the electricity that runs our homes. So whatever we do to reduce our use of these fossil fuels is better for the air around us.   
Environmentally-conscious habits among homeowners can begin with steps as simple as turning off the light when you leave the room. Going further, energy-efficient appliances will help because they require less energy to operate. 

Thursday, May 10, 2012

Taking Care of Your Investments

No, this is not an article on financial planning, but this is certainly an issue that could affect your financial well-being.

Your home comfort system is a big investment, no question about it. If you take care of this investment, it will take care of you - over a longer equipment life that is spent operating efficiently, saving you energy dollars and keeping you comfortable. Not a bad result for routine maintenance.

Yes, maintenance matters. But what does it involve? If you’d like to learn more, take a look at our free report, “A Quick and Simple Home Investment.”

Wednesday, May 2, 2012

Better Breathing

There’s something about spring... it’s sort of a “best of times, worst of times” season of the year. The crisp cool air can be quite nice after wintry mixes are done, and you feel that need to spend more time outdoors.

And yet, that nice, fresh air is also picking up a few particles from the lawn and garden that can make breathing a chore.

Inside, you’re not exactly safe either if the quality of your indoor air is affected by contaminants. High humidity, for example, can create a breeding ground for mold and dust mites that produce an unhealthy breathing ground for you and your family.

If you’d like to learn more about these issues, take a look at our free report, “Is the Air in Your Home Making Spring Allergies Worse?

Thursday, April 26, 2012

Is Your Air Conditioner Trying to Hit the Snooze Button?

After a long hibernation, most of us would wake up slowly. Your air conditioning system could be feeling the same way. In fact, it could sputter in protest at the first sign of a warm day. But basically, all it’s probably trying to tell you is that it just needs a little care after all those months of neglect.

These “wake up” calls are the most important services we provide to customers - because that’s how we get you ready and prepared for those warm summer days. If your air conditioner could say “thank you” for the service, it probably would, but you’ll just have to feel the gratitude in the smooth cooling it provides.

In the meantime, if you’ve been wondering what’s on your air conditioner’s mind, this brief, helpful letter could make it pretty clear.

Thursday, April 19, 2012

How to Shine a Little Light on a Dark Night

Spring storms aren’t always predictable. You don’t exactly know when you’ll lose power and not be able to cook, keep your refrigerator working, stay comfortable or find your way in the dark. That’s why a lot of homeowners create a backup plan. They make the fairly small investment in a home generator to save themselves a lot of trouble later on.

Have you wondered about getting a generator for your home? If so, how do you decide which one is right for you? And how do you safely operate a generator? These are big questions, and we can help you get started on the answers.

If you’d like to learn more about selecting and operating home generators, take a look at our free report: More Power Outages to Come?

Thursday, April 12, 2012

What's the Deal with All These Allergies?


Breathing is the most natural, normal thing in the world. Yet, for some people, it’s not as easy as it looks. Allergies kick in, and suddenly a pretty spring day becomes a nuisance for all the pollen it’s producing.

Unfortunately, staying indoors doesn’t always provide relief. And that’s because of all the germs that got trapped inside in winter, the dirt and pet dander the furry ones bring in, the cooking smoke that billows up at dinner time, not to mention the household products that come out during your rash of spring cleaning.

It’s enough to make you sneeze and snort your way through the day. Still, there’s a way we can help. No, we’re not physicians, but we do know a thing or two about indoor air… and we’d be glad to share that info with you. Take a look.

Thursday, April 5, 2012

Is Your Home Trying to Tell You Something?

Sometimes you can hear little noises that tell you your home has a concern to address. You know, something like the drip, drip, drip of a faucet that says "fix me." Or the sound of wind that's coming through a crack that should be patched.

Spring is a good time to walk through your home just to "look and listen" to the maintenance issues that cropped up over the winter months. That way you’ll know what needs tending to.

Along those same lines, be sure to add your home comfort system to your maintenance list. Routine maintenance is one of the most practical ways you can preserve the life of your system and preserve your pocketbook at the same time. Maintained systems run more efficiently, which saves you money.

What else should your maintenance tour include? For ideas, take a look at our free report, "Give Your Home a Spring Checkup," available on our Facebook Page for a limited time!

Wednesday, March 14, 2012

Reasons to Watch What You're Breathing

In this type of work, we see a lot of relieved faces. In weather like this, it’s usually when the heat comes back on after a simple repair. There’s just something about the feel of that warm air on a cold night that lets a homeowner relax and get comfortable again.

But sometimes the relief is about something that has been prevented. That can happen during one of our routine maintenance visits. If we show a homeowner a problem that’s been developing that could lead to a carbon monoxide leak, and then we present a simple solution for making that problem go away, we’re both relieved!

Carbon monoxide is a serious source of indoor air pollution – one that requires immediate attention. And though the danger may not be as high with other pollutants that can get in your home, you can still experience discomfort.

If you’d like to learn more about what could be hidden in your home’s air, we’ve got a free report that can tell you “Reasons to Watch What You’re Breathing.” This report is available on our Facebook Page for a limited time, so check it out soon!

Oh, and you can find out about one of our recommended solutions for indoor air pollution in this helpful video.

Wednesday, February 29, 2012

To Replace or Not to Replace

With temperatures in low digits like they are now, our heaters and furnaces begin to seem like one of the best inventions ever. Truly, the development of home comfort systems was more than just a good idea. They’re actually life-savers during the harshest weather days.

We always tell friends that maintaining your system year after year does two important things: it helps lengthen the life of the system itself, and it helps improve its energy-efficiency. After all, the quality of your system is directly related to the quantity of energy dollars you spend. And, for wintertime especially, system maintenance alerts you to lurking dangers, such as the risk of carbon monoxide poisoning from faulty equipment.

Even so, no matter how well you maintain your equipment, at some point, replacement time comes. If you think that’s true for your home, we’ve got some important things we want you to know.

We’ve compiled a free report with good guidance on how and when to make a sound decision about your home comfort system: “To Replace or Not to Replace.”

In the meantime, stay warm. And call us if you need us!

Tuesday, February 21, 2012

Does Cold Weather Cause Colds?


I used to think so. (Hey, the name fits!) But even though fall and winter are the “prime time” for colds, researchers say that sniffles and air temperature aren’t necessarily related.

The seasonal occurrence may be due to spending more time indoors. And when indoor groups spend a lot of time together - such as in classrooms - the odds increase that germs will be spread.

Relative humidity may also be a factor. In colder months, humidity is low, and that gives cold-causing viruses a better chance for survival. Also, in cold weather, nasal passages’ lining become drier and more vulnerable to viral infection.

To prevent colds:

  • Wash your hands. Hand washing is the simplest and most effective way to avoid colds, especially after making hand contact with others.
  • Don’t touch your nose and eyes. Sneeze or cough into a facial tissue and throw it away. Be aware that others with colds put you at risk. Avoid close, prolonged exposure.
  • Check into a humidifier. These keep the moisture in your home at the ideal level for your comfort and can reduce your chances of getting a cold. (Plus, they can keep your furniture from swelling or cracking and doors from sticking!) Call us and we will give you more info on these health and comfort marvels! They really work.
  • Cold germs can live up to 3 hours on objects and skin. Cleaning surfaces with a virus-killing disinfectant also helps prevent spread of infection.

To learn more about preventing colds this season, read this report on our Facebook Page, available for a limited time!

Thursday, February 9, 2012

Don't Invite an Invisible Killer to Your Home

You can’t see it, touch it, smell it or taste it, but it kills hundreds each year. Poisoning by carbon monoxide is a real risk of modern life. A professional inspection of fuel-burning appliances – including furnaces, stoves, fireplaces, clothes dryers and space heaters – could prove to be a lifesaver. The U.S. Consumer Product Safety Commission (CPSC) recommends that the yearly, professional inspection include:
  • Checking chimneys, flues and vents for leakage and blockage by creosote and debris.
  • Checking all vents to furnaces, water heaters, boilers and other fuel-burning appliances to make sure they are not loose or disconnected.
  • Inspecting vent pipes on heating systems.
  • Inspecting appliances for adequate ventilation. A supply of fresh air is important to help carry pollutants up the chimney, stovepipe or flue, and is necessary for the complete combustion of any fuel.
  • Making sure ventilation air openings aren’t blocked.
You can read more here to see how to protect your family from this dangerous, potentially lethal gas.

Tuesday, January 31, 2012

Know the Signs of a Home Improvement Scam

I know how it is. Sometimes homeowners are concerned about calling a contractor to their home for a problem. They know they want a tune-up or repair, but they’re expecting the contractor to try to talk them into getting more than they need. It’s such a common concern that I want to reassure you that we do things differently here.

Our tech will come out for a thorough evaluation of the problem you’ve been experiencing. We’ll present a solution that we recommend. We’ll fully explain the reasoning behind this recommendation, and we’ll put the estimate and guarantees in writing so that you won’t have any surprises. Not only that, you always have the choice to say “no” or “not now.” There’s no pressure at all. And, should you have any additional concerns, we stand behind our work.

We used advanced technology to make sure you get the best evaluation and repair. And we keep your comfort and safety foremost in our mind. So call us whenever you need us.

In the meantime, if you want to get a better sense about people working in your home, take a look at this video that could help you know what to watch for when approached by a home improvement contractor.

Thursday, January 26, 2012

Don’t Let Bad Air Crash Your Winter Season


The cooler the weather gets, the more time families will spend snuggled into their homes and battening down the hatches against winter. The extra time spent together can be enjoyable, but there’s nothing fun about what all the family togetherness is doing to your home’s air.

See, you’re probably aware of the dangers of pollution, smog, and allergens outside your home – but you may not know that your indoor air has the potential to be even more dangerous. The issue has become so pressing that the Environmental Protection Agency (EPA) has begun to address it with special studies.

The Results

EPA studies of human exposure to air pollutants indicate that indoor air levels of many pollutants may be two to five times, and occasionally, more than 100 times higher than outdoor levels. In recent years, comparative risk studies performed by EPA and its Science Advisory Board have consistently ranked indoor air pollution among the top five environmental risks to public health.

Tip-offs

Irritated eyes, nose, and throat are some of the first indicators of poor indoor air quality. Since these symptoms can also accompany colds, the flu, or viruses, it’s important to pay attention to when and where the symptoms begin. Don’t be afraid to play detective. Dust or dirt around heating or air vents, on ceilings or stained walls should alert you that there is a problem.

Friday, January 20, 2012

5 Things You Can Do to Get Ready for Winter


By the time the cold winds start to blow, it is too late to worry about whether or not your home is ready for the cold winter ahead. What’s done is done, and what’s not done – well, it could cost you hundreds of dollars in home repair.  Luckily there’s no time like the present to make sure you’re prepared before your hindsight kicks in…

  1. Have your heating system cleaned and tuned.  A pre-season tune-up is a good investment – it reduces the chances of breakdowns in the middle of winter, improves safety, and pays for itself through more energy efficient operation.
  2. Test your system for hazardous carbon monoxide, which can be produced by a dirty or malfunctioning furnace or water heater. We can also install a low level carbon monoxide alarm. 
  3. Have your duct system tested for air leaks. According to recent research by the U.S. Department of Energy, the typical duct system loses 25 to 40 percent of the energy put out by the central furnace, heater or air conditioner. 
  4. Get your home’s air checked to find out if the air you breathe is unhealthy. Your indoor air can be much more polluted than what is outside, and with all the time spent indoors during the winter, you’ll want to ensure your family’s health, safety and comfort. 
  5. Consider replacing your old furnace or heat pump. Just like a car, heating equipment doesn’t last forever. If your system is more than 12 years-old, and you are planning to stay in your home more than a few years, it is wise to consider replacing it before it fails permanently. A new system is safer, more dependable, and can pay for itself through energy savings as it is up to twice as energy efficient.

Click here for a special discount on an Energy Squeezer Tune-Up! (Good through February 15, 2012)

Wednesday, January 11, 2012

Winter Heating Bills Go Sky-high This Year

While some of the situation is out of our hands – the price of crude oil, for instance – there are many things we can do to keep a rein on our winter heating bills.

Your heating system is the one element that should get the closest look before the cold, costly winter sets in. Now is a great time to have a service tech give your system a thorough evaluation to make sure it’s running properly.

Additionally, the federal government’s ENERGY STAR program makes several recommendations about how you can heat your home smartly this winter, including:
  • Replace the air filter in your furnace regularly. Dirty filters reduce air flow, which makes getting the warm air to the registers a lot tougher.
  • Install a programmable thermostat. Why heat the home while you’re away? Setting back the temperature in your household when you’re asleep or at work is another opportunity for energy savings – as much as $100 each year on energy costs.
  • Seal up your home. Sealing holes, cracks and openings and then adding insulation is one of the most cost-effective means of improving comfort and reducing energy use. Cracks in windows and doors can be plugged through weather-stripping and caulking.
This article on our Facebook Page explains more and offers a great deal that we're offering through January 20, 2012! Take a look!