Tuesday, August 28, 2012

Lost in Translation

How about a quick language test? Ever hear of the terms SEER and EER? Well, if it’s near dinnertime, you might think that SEER sounds like something you do to a steak, and EER sounds like corn just off the stalk. So maybe I’m just hungry, but I’m not talking dinner – I’m talking comfort.

And therein lies the problem. If you don’t share a common language, it’s hard to understand what someone is trying to tell you.

This concept is true in all sorts of ways – whether it’s English vs. French, or text message acronyms vs. correct spelling in complete sentences, or industry terms vs. what words people actually understand.

All industries seem to have an “insider language,” where words and technical terms are thrown around as if they should make sense to everybody. Sometimes they do, sometimes they don’t.


We see that often as our customers are trying to choose the most energy-efficient solutions for their home, but sometimes they feel like things are lost in translation. If that could be you, you might appreciate this brief report on, “The Language of Energy Efficiency.”

Tuesday, August 7, 2012

When Waiting Doesn’t Make Sense

Here’s one of my all-time favorite phrases: “I’ll deal with that later.” Actually, I misplaced my sarcasm font or I would have used it just then. But a lot of people I know really do like that phrase.

Sort of like “deferred maintenance.” This is a concept known by businesses and institutions with property, buildings and equipment that basically means, “We don’t have the budget to repair what’s declining as it is declining, so we’ll deal with it later.” It’s easy to sympathize with the approach of waiting until something is broken until calling for a repair. But it can also be a costly approach.

Homeownership isn’t really any different. We have to keep an eye on the systems and infrastructure that keep our home running. Your air conditioning system, obviously, is in this equation.

By investing each year in routine maintenance, you can save long term on the cost of repairs, extend the life of your equipment and avoid inconvenient breakdowns. It’s simple logic, and only takes a little bit of planning, which means – dare I say? – dealing with it now. But that doesn’t have to be scary. Read "Make Plans for Air Conditioning Maintenance" for quick tips for maintaining your system.