Connecting the Dots to Your Call

When we get a call or email from someone in Valparaiso asking for service or repair on an air conditioning system, that means we’ve done something right. And we’ve got an opportunity to do something even better.

Here’s what I mean. When we get a call from someone who invites us into their home, there are several reasons why we just got that opportunity. One, we advertised in a way that increased your trust in us. Two, we performed a past service for you that made your home more comfortable. Or three, someone you know told you to give us a call.

Now, when we get that call, we get to come to your home – an honor indeed. Whether we provide service on your air conditioning and heating, or install a new system, this is our chance to exceed your expectations so that you’ll want to call us the next time you need us.

Frankly, we don’t know a better business strategy than developing strong relationships with our customers. So we’re sticking with that one.

Of course, others choose a different strategy. And you’ll hear from them too. This is why we hope you’ll take a look at this free report, Who Should You Trust to Check Your Home Systems?

The Dirt on Cleaning Your House

Harmful if swallowed or inhaled. Do not use or store near open flame. Vapors may irritate. Use only in well-ventilated areas. Those are just some of the warnings you might see on your common household cleaning products. And while they certainly can do a great job getting things sparkly clean, you’ll also want to be aware of an important point. Cleaning your home can have the unwelcome side effect of making your indoor air dirty. Many of your cleaning products contain chemicals that don’t interact well with your skin, your respiratory system and certainly your eyes. So always use them with care and store them according to directions. The same is true for pesticides, hobby and crafts materials and whatever else emits gases and fumes into your breathing space. It’s an important topic to consider, and we’ve got more to tell you in our free report, How Cleaning Your House Could Be Bad for Your Indoor Air. Please take a look.

The To Do List

At my house, the to-do list seems never-ending. No sooner do I complete one task than another one appears. I know this is just life and it will always be this way, but there are days when I sure wish there was someone else to handle all the things that need to be taken care of, maybe something like a “House Manager.” I am sure there are people in this world that have them, but I am not one of them.

Fortunately, we do live in a country where just one phone call will generally have someone on their way to fix whatever problems you are having. Thank goodness for that. I cannot imagine having to be an expert in all fields and manage my to-do list on a daily basis. It would just be too much.

If your home comfort system is giving you trouble, let us help you mark one thing off your to-do list. Just call or email and let us hear from you.

The One Call We Really Want to Receive

We’re pretty lucky around here. Every day, we hear from people who we can help. And every day, we try to make a difference in the lives of our customers.

A lot of times our work in the air conditioning and heating business goes like this. Someone is uncomfortable and concerned when they call our company. But then they’re comfortable and relieved when we leave the home.

It’s really a great feeling to make a difference. For us, that difference is seen on the thermostat, in the lowered energy bills and in the happy faces of satisfied customers.

So we wanted to take these few moments to remind you that we’re here for you – and are always happy to hear from you. The customer who gives us the opportunity to serve is always the call we want to receive.

If we can ever be of service, please let us know. We’re happy to help.

The Cost of Efficiency

We are fortunate to live in a time where everything is becoming more efficient. While that is a wonderful thing, it does not come without a price tag. Even light bulbs are more efficient. Yes, high efficiency light bulbs will last 10 times longer than your regular light bulbs, but they are not inexpensive.
In regards to the high efficiency light bulb, it will cost you more money upfront to purchase it, but it does save you money both in energy costs and in the frequency with which it has to be replaced. So while more expensive, it does work out in your favor. This can be something that is hard to understand. We are much more prone to want a good deal upfront, or to pay the least amount of money for something out of pocket, than to focus on what it saves us on our utility bills.
The same is true for our home comfort systems. A new high-efficiency unit will save you a lot of money on energy costs, but the upfront cost can be intimidating. Read “I’d Like to Pay You $470 Cash Trade-In for Your Old Energy-Wasting Furnace” to learn how you can save money upfront (the way we like to save money) by replacing your unit and getting the benefit of saving money on your energy costs as well.

What Goes Up Doesn't Always Come Down

In grade school, we learned about the Law of Gravity – what goes up must come down. Unfortunately, that does not seem to apply to the cost of living.

I have not noticed the price of many things decreasing in years. Well, with the exception of the real estate market, but that may be the only one. Most people immediately focus on the cost of gas and other types of energy that have skyrocketed, but even the basic everyday items we need, like bread, milk, eggs, soap and shampoo have all risen in price and most have not come down.

I miss the days of doing something as simple as walking into a grocery store and not experiencing sticker shock. I cannot even imagine what prices for basic necessities will be in another 5 to 10 years.

Heating and cooling our homes is also a basic necessity and energy prices for running these units are out of control. We simply have to find ways to save money any way we can. I fear the cost of energy may not come down anytime soon.

Your Best Strategy for Three Big Gains

A lot of us in the technical trades would really enjoy being able to explain the ins and outs of air conditioning systems to anyone who will listen. Oh, we could fill your afternoon with tales of the forced-air distribution system and explain for your listening pleasure the difference between the evaporator component on the inside and the condenser component on the outside.

If you’re like most of our customers, however, you’re not into the full-length description of how your system works. But I can promise you, you’ll like knowing how your system can perform better.

So I’ll save my technical jargon for my coffee break with the techs. And for you, let me offer up the most important factor for increased energy efficiency, improved performance and lengthened operational life for your air conditioning system.

Regular maintenance.

Experts will tell you, your air conditioning system loses about 5% of its efficiency for every year that it goes without regular maintenance. And that’s just one way that skipping the maintenance routine can turn into a costly habit.